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HeartMob Program Coordinator Job Description

Hollaback! is an international movement working to end sexual harassment in public spaces, with a focus on street harassment and online harassment of women and LGBTQ individuals.

Hollaback! has expanded rapidly over the past ten years, and we are now expanding to address the issue of online harassment through our newest initiative HeartMob. HeartMob is a platform that provides real-time support to individuals experiencing online harassment and empowers bystanders to act. Although still in its pilot phase, HeartMob has successfully raised its seed capital, and received an endorsement from the New York Times.  We were also named “Killer Start-Up of the Day,” and we’ve had articles in Fast Company, Washington Post, Cosmo, HuffPo, Refinery29, and PolicyMic.

The HeartMob Program Coordinator position will be intrinsic to the success of this very exciting expansion, and will join our Executive Director, Deputy Director, Program Associate, and soon to be hired Program Assistant in our Brooklyn office.

This role will require an entrepreneurial spirit that combines a strong work ethic, a solutions-driven ethos, a comfort with taking risks, passion for this project, and critical attention to detail. This person must have previous experience bringing projects to scale and strong public communications skills.

The job will include the following:

    • Project management. Insure the team is hitting key milestones through our launch and development, and facilitate inter-team communication.
    • Communications strategy and management. Develop and iterate communications strategy and plan — which will include engaging HeartMob community through regular email updates, social media, and press — among other strategies. Manage 1-2 interns responsible for implementation of the plan and moderation of stories and messages of support to survivors.
    • Partnership development and management. Insure we have the appropriate partnerships in place to ensure HeartMob’s long term success, and the success of the movement at large.
    • Explore and test earned income revenue streams, as identified by Executive Director and Management Consultant.
    • Oversee legal projects and implement guidance as needed.
    • Evaluation. Provide necessary support to evaluator to ensure successful implementation of our evaluation plan. Report out on key indicators to the project team monthly.
    • Other duties as assigned by supervisor.


  • Must have a bachelor’s degree with 3-5 years work experience;
  • Highly organized, detail-oriented, results driven, motivated by project management and deadlines;
  • Strong familiarity with monitoring and developing a new program;
  • The ability to think strategically and creatively;
  • Quick-thinker: can synthesize a lot of information into take-aways and next steps;
  • Excellent written and verbal communications skills;
  • Ability to work both independently and collaboratively with others;
  • Excited to work in a fast-paced environment with aggressive growth plans;
  • Must have a genuine passion for ending sexual harassment and and investment in seeing more women and LGBTQ leaders in the world;
  • Eager to take on challenges with a sense of humor;
  • Knowledge of Microsoft Office Suite and Adobe programs.          

Hollaback! is an equal opportunity employer. People of color, women, LGBTQ people, and people with disabilities are strongly encouraged to apply.

To apply, please email a PDF resume to [email protected] (as an attachment) and include the cover letter in the body of the email. The cover letter should describe why you feel you are a fit for this position and include salary history for the past five years. Incomplete applications will not be considered. No phone calls please.

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